TPU is the only stretchable material in our range. Where a hard part cracks at that deformation, TPU springs back. That makes it the choice for anything that has to damp, seal or grip: a shock absorber, a gasket, a handle, a protective sleeve.
There is a second, less known reason to pick it: in our experience TPU is a good choice for parts that get rubbed or scraped, for example by grit, belts or other plastic.
Typical work: vibration dampers and feet, gaskets and seals, protective sleeves, grip parts, and parts that gave up too fast in a hard material.
On a flexible part the wall thickness and the infill count for as much as the material: the same shape can come out soft or nearly firm. So tell us how hard it should feel. If you would like to send the part to be replaced, first ask through the contact form whether that is possible, and tell us what it is worth.